Nutritist User-Generated Content (UGC) & Reviews Policy

 

Effective Date: March 21, 2025

 

At Nutritist, we value authentic customer experiences and encourage users to share their honest feedback. This policy outlines our guidelines for product reviews, testimonials, and other user-generated content (UGC) on our website and social media platforms.

 

1. What We Allow

  • Customers may submit honest reviews based on their personal experience with Nutritist products.
  • Reviews may include product effectiveness, taste, packaging, and overall satisfaction.
  • Constructive feedback—both positive and negative—is welcomed to help other customers make informed decisions.

 

2. Prohibited Content

We reserve the right to remove or not publish reviews that contain:

  • False or misleading medical claims (e.g., “This product cured my GERD”), as required for compliance with FDA regulations.
  • Offensive language, hate speech, or discriminatory content.
  • Spam, promotional links, or irrelevant content.
  • Fake reviews, fraudulent testimonials, or content intended to mislead consumers.
  • Reviews that, in our best judgment, were posted by competitors or individuals affiliated with competitors in an attempt to manipulate customer perception.

 

3. Moderation & Approval

  • All submitted reviews are subject to moderation for compliance with this policy and FTC Truth-in-Advertising Guidelines.
  • Nutritist does not alter or edit customer reviews but may remove inappropriate content at its discretion.
  • If a review violates our guidelines, we may reach out to the reviewer for clarification before removal.

 

4. FTC Compliance & Transparency

  • If Nutritist provides free products, discounts, or incentives for a review, the customer must clearly disclose this in their testimonial (e.g., “I received this product for free in exchange for my honest review”).
  • Reviews must reflect genuine user experiences and not mislead other consumers.
  • In compliance with the 2025 FTC Endorsement Guides, Nutritist ensures that all testimonials meet transparency and disclosure standards to prevent deceptive advertising practices.

 

5. Reporting Inappropriate Content

If you come across a review that violates our guidelines, please email support@nutritist.us with details.

 

6. Disclaimer on User Reviews

  • Customer reviews represent individual experiences and do not guarantee specific results.
  • Nutritist does not endorse, verify, or assume responsibility for any medical claims made in reviews.
  • Reviews providing medical advice may be removed to remain in compliance with FDA regulations.

 

7. Contact Us

For any questions regarding our review policy, contact us at:

  • Email: support@nutritist.us
  • Phone: 407-906-7290

By submitting a review on Nutritist.us, you agree to this User-Generated Content & Reviews Policy.